Our application process takes place online. In the top right corner of the page is a green button. Click to get started! You will create an account first with your personal information. After your account is created, you can come back to your application at any time by logging in.
Once you submit your application, there will be an instant decision with a max approved amount showing you the maximum amount you can finance through CFS.
At this time we cannot provide loans for customers outside of our participating states. More states will be coming soon! Check out our map to see the status updates.
Yes, your information is stored securely. CFS maintains physical, electronic, and procedural safeguards that comply with federal law and implements appropriate information security protocols. See our Disclosures and Definitions page for more information.
We review all application and credit information to determine the maximum loan amount you qualify for. You will need to make arrangements with the service center to pay for any repairs over the maximum loan amount we have approved.
Your Loan Documents will need to be signed electronically after the work on your vehicle is complete. If you were to sign your documents before the work was done, the amount may change and we will not be able to revise your contract. Also, your first payment is due 30 days after signing. We will not be able to change this date so make sure you sign when everything is done.
Yes, in fact, they are notified upon your approval and will show you a copy of your repair order through your portal online before you sign your documents. Make sure the work is all complete and you agree with what was done on your vehicle.
You should keep your copy of the repair order from the Service Center. Because this is documentation that does not originate with CFS, we will not have a way to provide the repair order to you after you sign your loan documents.
The cost of the repairs and the negotiation of any final repair amount with the Service Center is entirely your responsibility. CFS, Inc. has no role in the process.
CFS charges interest based on your application and credit worthiness. Our rates range from 9.99% to 36% (based on state interest rate parameters). CFS loans are based on simple interest (vs. compounding) which means your interest is calculated on your principal amount (the amount you are financing), and you will never be charged interest payments on interest accrued like you do with credit cards.
The 60 Day Interest Free promotion is automatically available to all customers if the terms of the promotion are met. If you are unable to pay the loan within the 60 Days as intended, the terms in your contract will apply so make sure you choose the monthly payment amount that works best for you.
We encourage you to keep a copy of your loan documents for your records. After you sign everything electronically, a copy will be emailed to you. You can also locate your documents at any time when you are logged in to your account online. You may also contact CFS at (855) 808-5861 to request a copy by mail for up to a year after you have paid off your loan.
You can manage your account online by making payments, choosing paper/paperless statements, choosing to receive payment reminders, reviewing your contract, and more.
Before you sign in, there is a link below the password field that says “Forgot your password?” You can click this link and enter the email address associated with the account. An email will be sent to you with reset instructions. If you did not receive an email, check the junk folder. For your security, Customer Care cannot change your password for you.
Monthly statements can be viewed online when you log in. You will receive an email when there is a new statement available in your online account. If you would like to receive statements by mail, you can opt out of paperless while logged in to your account by visiting your account preferences page.
To make a payment, CFS has several options available to you.
You may be eligible to apply for an additional loan if you have been in your current loan for 3 billing cycles in good standing. Other restrictions do apply. Log in to your account at mycfsapp.com to apply.
Yes, you can pay your loan off at any time without prepayment penalties.
For residents of Illinois, please see the Illinois Guide to Installment Loans.
You can find a complete listing of our terms and definitions in the Disclosures and Definitions section of this FAQ. They are intended to help you better understand your credit transactions. Credit costs money, so it is important that you fully understand the terms of your credit transaction.
Email us at firstname.lastname@example.org or call (855) 808-5861.